Our Service Department is fast paced, efficient and uses the latest cloud based technologies to direct our tradesmen to each service call. As Mitsubishi Electric’s Darwin warranty agent, we understand the urgency! Our response times are the fastest in the industry and we carry a huge range of current model parts. Our staff undergo regular manufacture accredited training to make sure we can get U Cool as fast as possible.
Please note: UB COOL are not agents for Mitsubishi Heavy Industries (MHI)
Our most common models include:
MSY/MUY-GN25VF - 2.5kw
MSY/MUY-GN50VF - 4.8kw
MSY/MUY-GN80VF - 7.8kw
MSZ/MUZ-GE42VA - 4.2kw
MSZ/MUZ-GE71VA - 7.1kw
MSY/MUY-GN35VF - 3.5kw
MSY/MUY-GN60VF - 6.0kw
MSZ/MUZ-GE25VA - 2.5kw
MSZ/MUZ-GE50VA - 4.8kw
MSZ/MUZ-GE80VA - 7.8kw
MSY/MUY-GN42VF - 4.2kw
MSY/MUY-GN71VF - 7.1kw
MSZ/MUZ-GE35VA - 3.5kw
MSZ/MUZ-GE60VA - 6.0kw
Warranty Repair Enquiry
Mitsubishi Electric Warranty agents
Spare parts in stock
NT's 2nd largest Mitsubishi dealer
$5M in sales in the past 7yrs
Before submitting your repair request
Step 1: Check your warranty
Before you request a service to the product under this Warranty please check the following to save money. You will have to pay for service calls in relation to the product and any repair made to the product that is not related to a manufacturing defect in the product.
Check that the power plug is pushed in and the power is switched on. If there is still no power, check whether there is power at the point by using another appliance. Also check that the circuit breaker has not been tripped. USER CONTROLS: Ensure that all user controls are correctly set.
The Warranty does not cover problems caused by dirty air filters, air flow obstructions in the indoor or outdoor section of the product, leaves, dust, or foreign objects blocking vents and coils. These are important points to be kept under observation and should be checked regularly. Blocked drainage pipes can cause condensate water to leak out of the product instead of draining from it. Check in humid weather. Regular checks for and clearance of obstructions are the owner’s responsibility.