UB Cool

Warranty Repairs

Effective Date: 15/06/2023

At UB COOL Air Conditioning, we are committed to protecting the privacy and confidentiality of our website visitors and users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website. By accessing or using our website, you consent to the practices described in this policy.

  1. Information We Collect:
    We may collect personal information, such as your name, email address, contact details, and any other information you provide to us voluntarily through our website.
  2. Use of Information:
    We use the collected information to improve and personalize your experience on our website, respond to your inquiries, provide requested services, and communicate with you regarding updates, promotions, or other relevant information.
  3. Information Sharing:
    We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to fulfill a service requested by you. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.
  4. Data Security:
    We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
  5. Cookies and Tracking Technologies:
    We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can control and manage cookies through your browser settings, although disabling cookies may affect your ability to access certain features of our website.
  6. Links to Third-Party Websites:
    Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices, content, or security of these websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
  7. Children’s Privacy:
    Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it as soon as possible.
  8. Changes to the Privacy Policy:
    We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.
  9. Contact Us:
    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at staycool@ubcool.com.au.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.